Business Challenge
The leading telco provider in the Balkan region aimed to enable the consolidation of its business processes related to order fulfilment. Its goal was the minimization of time-to-market for new services/offerings and profit maximization with new order handling solutions.
Solution
The solution provides complex order orchestration, order decomposition, dependency management, TM Forum standards-based integration combined with best practice guidance and learned lessons, human task management, error handling, monitoring, and automation of manually intensive activities.
Projected Outcome
- A unique view of the product offering regardless of sales channels
- Unified product and service lifecycle management
- Rapid launch of a new product and service on the market-reduced time to market
- Business risk reduction
Technology that drives growth
From understanding challenges to delivering solutions that generate measurable results
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