Telekom Srbija

Modernizing IT fulfilment processes to support ongoing product and service innovation

Business Challenge

The leading telco  provider in the Balkan region aimed to enable the consolidation of its business processes related to order fulfilment. Its goal was the minimization of time-to-market for new services/offerings and profit maximization with new order handling solutions.

Solution

The solution provides complex order  orchestration, order decomposition, dependency management, TM Forum standards-based integration combined with best practice guidance and learned lessons, human task management, error handling, monitoring, and automation of manually intensive activities.

Projected Outcome

  • A unique view of the product offering regardless of sales channels
  • Unified product and service lifecycle management
  • Rapid launch of a new product and service on the market-reduced time to market
  • Business risk reduction
Testimonials background

Tehnologija koja pokreće rast

Od razumevanja izazova do isporuke rešenja koja donose merljive rezultate

Od razumevanja izazova do isporuke konkretnog rešenja – cilj je uvek isti: kreirati tehnologiju koja donosi realan poslovni napredak.

Contact

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